General Info

How does this work?

Enter the ISBN number of your book and click search. You will then receive a quote, or a message that we aren't buying your book. Once you are finished entering all of your books, simply checkout. Double check that your books meet our condition and criteria, see the condition section below. We'll provide you with a packing slip and pre-paid mailing label. Be sure to include the packing slip in the box, without it, we won't be able to identify your order. Then, securely attach the mailing label to the outside of the box. Be sure to pack your book securely. For more help, see our shipping section below. Once we receive your books, we will pay you, see our getting paid section below.

ISBN

What is an ISBN?

ISBN is an acronym for International Standard Book Number. It's a 10 or 13 digit number and it's unique to each book.

Where can I find the ISBN of my book?

Publishers typically put the ISBN on the back of the book. It can also be found on the first few pages of the book, usually on the copyright page.

What does an ISBN look like?

Usually the letters ISBN will be printed followed by a number with sections separated by hyphens, for example ISBN 0-79124-132-1

Types of Books & Quantity

What types of books do you buy?

We buy books that are in good or better condition that have an ISBN and that have a demand in the used book market. We buy both hardbacks and paperbacks.

What types of books do you NOT buy?

We do not buy

• International Edition Textbooks
• Loose Leaf Editions
• Custom Editions-These will generally state that these are for a specific school.
• Examination copies
• Advanced Readers Copy
• Items without an ISBN printed on the book
• Items that are sexually explicit and/or offensive
• Books that are marked Not for Sale, or Not for Resale

Will you buy large quantities of books?

We do buy large quantities of books. If you are selling a large amount of books as a school, district, or individual, please contact us, as we are able to offer you better pricing and terms. Please use the contact link to tell us about the books that you have. Please email us with the following information: ISBN of each title and quantity of each title.
There’s a book limit that applies to each book and each customer. Each customer is limited to sending in 5 copies of the same book. Sending in more than 5 copies of the same book will result in the rejection of the buyback order. Rejected buyback orders are the responsibility of the customer. Any shipping costs must be covered by the customer if they want the books returned. If you have more than 5 copies per book, or you are a school, please contact us first.

Will you buy several copies of a given book?

We do buy multiple copies of the same book. How many depends on the demand for that specific title.
There’s a book limit that applies to each book and each customer. Each customer is limited to sending in 5 copies of the same book. Sending in more than 5 copies of the same book will result in the rejection of the buyback order. Rejected buyback orders are the responsibility of the customer. Any shipping costs must be covered by the customer if they want the books returned. If you have more than 5 copies per book, or you are a school, please contact us first.

Book Condition

What sort of physical condition should the books be in?

Books must be in good condition or better, which means that books must meet the following criteria:

• No tears to the cover, or pages.
• No broken bindings.
• A small amount of writing, underlining or highlighting of pages is usually fine, as long as it is on fewer than 20% of the book's pages. However, workbooks and study guides must be clean and unwritten in (no answers filled in already)
• No missing pages
• Absolutely no water or moisture damage no crinkled pages or stains
• No fire or smoke damage
• No strong odor of any kind (including musty odor, cigar or cigarette odor)
• If a textbook originally came with a CD-Rom, please include it
• No advance reading copies, uncorrected proofs, and/or promotional or screener copies of books
• No partial sets (ie, only sending volume 1 of a 2 volume set)

If you aren't sure if your books meet our condition requirements, contact us first, and we will be glad to help. Books received that do not meet these requirements are not eligible for payment. Books that do not meet these requirements will not be returned. Please make sure that your books meet our quality requirements and please pack your books carefully. Books damaged during shipment are not our responsibility.

Shipping

Who Pays For Shipping?

We do! We even pay for tracking! We pay for shipping and tracking, via USPS just print out and attach our prepaid USPS shipping label. Make sure to use a lot of tape. If the label comes off, we won't receive your books, and they will get lost in the mail.

To ensure that books are not damaged please follow these guidelines:

• Use a sturdy corrugated box.
• Thin boxes will not protect your books in shipment.
• Choose the right size of box.
• Boxes that are too large, will blow out, and books will be damaged or lost.
• Make sure that the books can't move around in the box, if it does do the following:
  • Do not use plastic peanuts for packing material. Plastic peanuts shift during transit and will damage pages.
  • Use wadded up newspaper , magazines, scrap paper, or bubble wrap to fill gaps.
  • Keep the weight of the box and books under 35lbs.
  • If you have more than 35lbs. of books, simply split them into multiple boxes.

Do I need to include a packing slip?

Yes, we need a packing slip to identify your package. Please print off the order confirmation page, or the order confirmation e-mail, and use it as your packing slip.

What if I Want To Ship My Books Using a Different Method?

We will gladly accept your packages no matter how you decide to ship them to us. However if you decide not to use our USPS prepaid label, you are responsible to pay for the shipping costs.

Should I pay for insurance on my package of books?

You should purchase insurance if the loss or destruction of your package through the postal service is an unacceptable risk. You are responsible to pay for insurance on your package, if you want to add it. If you pack the books carefully, and follow our guidelines, there is normally no problem. Generally, it doesn't cost much to insure a package and we recommend it.

What happens if you don't receive my books?

If you purchased insurance through the postal service, you can submit a claim to the postal service. We can only pay for books that we receive and meet our quality requirements.

Getting Paid

When and how do I get paid?

When we receive your books and confirm the contents to the packing slip we will process your payment in 3-5 business days. We offer payment via check or PayPal.

How long does it take to get paid?

Your returns are sent to us via USPS media mail. This can take as little as a couple of days or as long as a couple of weeks. Once we receive your book, your payment will be processed in 3-5 business days.